DSA Code of Ethics
 |
The Direct Selling Association’s (DSA) Code of Ethics was developed to protect distributors and consumers from unfair and deceptive business practices. It addresses issues that have been identified over the years as areas for potential abuse by companies or distributors and requires that member companies make no statements or promises that might mislead either consumers or prospective salespeople. |
Shaklee is a DSA member company, and as such Shaklee Independent Distributors are required to abide by the requirements of the DSA Code of Ethics. Adhering to the DSA Code of Ethics is one way to put the Shaklee philosophy into practice. Shaklee and our Distributors walk the talk by making the commitment to practice the highest standards in business ethics. Since our history is built on ethics and integrity, it’s easy to do because it’s what we do every day.
As a salesperson, there are key things you should expect from Shaklee as a DSA member company, just a few of which are to:
| • | Provide you with accurate information about the company’s compensation plan, products, and sales methods. | |
| • | Be accurate in any comparisons about products, services or opportunities. | |
| • | Provide adequate training to help you operate ethically. | |
| • | Base all actual and potential sales and earnings claims on documented facts. |
Similarly, Shaklee consumers should expect Shaklee Independent Distributors to:
| • | Tell you who they are, why they’re approaching you and what products they are selling. | |
| • | Explain how to return a product or cancel an order. | |
| • | Respect your privacy by calling at a time that is convenient for you. | |
| • | Provide accurate and truthful information regarding the price, quality, quantity, performance, and availability of their product or service. | |
| • | Offer a complete description of any warranty or guarantee. |
For the complete lists, please click here to see the summary version of the DSA Code of Ethics.
Click here to see the full text of the DSA Code of Ethics.
Click the following links to learn what the Code of Ethics means for:
| • | Member Companies | |
| • | Direct Sellers | |
| • | Consumers |
Click here to view a series of educational video vignettes on the Code of Ethics, created by the Direct Selling Education Foundation.
Comments
Leave a comment Trackback